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August 07, 2006

OutRight Insurance Broker Improves Customer Service With Speech Technology From IBM

IBM today announced that The OutRight Company, an insurance company providing insurance to brokers and corporate clients, has improved customer service and enabled call center representatives to focus on revenue generation by deploying advanced speech recognition technologies from IBM and Fluency in its call

From OutRight Insurance Broker Improves Customer Service With Speech Technology From IBM

Posted by Peter at August 7, 2006 03:15 PM