« No-fault is broken, allow it to | Main | What you need to know about insurance score »
September 04, 2007
Auto Insurance Study: Customer Service Outweighs Marketing
MediaPost - A CUSTOMER'S EXPERIENCE GETTING SERVICE on an auto insurance policy is far more likely to impact satisfaction and likeliness to renew versus exposure to any kind of brand marketing, according to the J.D. Power and Associates' "2007 National Auto ...
From Auto Insurance Study: Customer Service Outweighs Marketing
Posted by Lorren at September 4, 2007 11:00 AM
