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August 29, 2007
Vox, Inc. Study Reveals Ongoing Problems with Auto Insurance Websites
CHICAGO----Vox, Inc., a customer experience consulting firm, today released its First Quarter 2007 Auto Insurance Mind Model Study. The study evaluates the home pages and usability of 14 major auto insurance providers' websites to examine customer expectations and discover where companies succeed or fail in attracting and retaining
From Vox, Inc. Study Reveals Ongoing Problems with Auto Insurance Websites
Posted by Mel at August 29, 2007 12:00 PM
