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July 24, 2007
Insurance.com Optimizes the Customer Experience, One Segment at a
Intelligent Enterprise - There are about 100 million households in the US that purchase auto insurance. About 28 million of them shopped for a new policy last year, and some 18 million ended up switching providers, according to Forrester Research. Talk about customer churn ...
From Insurance.com Optimizes the Customer Experience, One Segment at a
Posted by Tom at July 24, 2007 10:08 AM
